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How long does reconsideration for PIP take?

don4u2001don4u2001 Member Posts: 17 Listener
edited November 2016 in PIP, DLA and AA
(NB. If you have a specific question about disability benefits, you can ask our expert benefits advisors - Scope)

Hi my mother suffers from epilepsy fibromyalgia fits siezers and arthritis and she has two cares in place my mum can't do anything she was  on a waiting list for a wheel chair which has now arrived and she had her benefit changed from dla to pip and the assessor who came out to visit my mother gave her so less points and we believe this is unfair due to her illness I have asked for a reconsideration I want to know how long it takes 

Replies

  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    Hi don4u2001,
    Unfortunately there is no strict timescales for the DWP to conduct mandatory reconsiderations, and the decision cannot be appealed until this stage has been completed.
    In practice it normally takes between 2-8 weeks provided it is logged on their system as being a reconsideration request -in this regard I recommend calling them after around 10 days to make sure the request has been logged appropriately. The number is 0345 8503322. 
    On a related note, if your mother has been awarded some PIP, then you need to bear in mind that the award can be reduced as well as increased on reconsideration or appeal, and it may therefore be worthwhile seeking specialist advice on merits before proceeding. I would recommend you contact your local advice agency for this.
    Hope this helps.
    Kind regards,
    Mary

    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • don4u2001don4u2001 Member Posts: 17 Listener
    Hi Mary thank you for getting back to us can you help me with the numbers to whom I need to contact as my mum has her wheel chair as well and she has 2 careers and she is stressed so much I and my dad cares for her also we do everything from bathing to changing to cooking taking her out as well 
  • shelliemarieshelliemarie Member Posts: 57 Listener
    don4u2001 said:
    Hi my mother suffers from epilepsy fibromyalgia fits siezers and arthritis and she has two cares in place my mum can't do anything she was  on a waiting list for a wheel chair which has now arrived and she had her benefit changed from dla to pip and the assessor who came out to visit my mother gave her so less points and we believe this is unfair due to her illness I have asked for a reconsideration I want to know how long it takes 
    don 4u im in the same postion im waiting for a manatory reconsideration is that what your waiting for plz reply
  • don4u2001don4u2001 Member Posts: 17 Listener
    Yes that is what I am waiting for
  • shelliemarieshelliemarie Member Posts: 57 Listener
    have you read the initial assessment that i put on there how long ago did you send a letter to them and did you get turned down don4u2001
  • don4u2001don4u2001 Member Posts: 17 Listener
    Hi Shellie my mother has been awarded the standard rate and reconsideration has been logged on 20 September 16. And still waiting 
  • shelliemarieshelliemarie Member Posts: 57 Listener
    i sent mine last week and just waiting are you appealing
  • don4u2001don4u2001 Member Posts: 17 Listener
    I am waiting for the decision and then I will decide
  • shelliemarieshelliemarie Member Posts: 57 Listener
    so you sent your manatory reconsideration in and waiting
  • don4u2001don4u2001 Member Posts: 17 Listener
    Yes my mum is asked for a mandatory reconsideration  
  • shelliemarieshelliemarie Member Posts: 57 Listener
    im still waiting and ive also wrote to my local mp and getting replies from the house of commons
  • don4u2001don4u2001 Member Posts: 17 Listener
    Hi I have received a letter of the reconsideration and they have given my mum the enhance rate for care but the mobility stays same she has a wheel chair and so many medication how is that possible I want to know how long does appeal take 
  • shelliemarieshelliemarie Member Posts: 57 Listener
    well done im still waiting how long did it take

  • don4u2001don4u2001 Member Posts: 17 Listener
    2 weeks but it's a shame how they kept the mobility on standard rate despite her using a wheel chair
  • shelliemarieshelliemarie Member Posts: 57 Listener
    too true still waiting for a decision on my MR
  • Debbie_ScopeDebbie_Scope Member Posts: 947 Pioneering
    Hi @don4u2001,

    Thanks for keeping in touch and letting us know how the mandatory reconsideration went. If you want to go ahead and appeal it would be a good idea to talk to a specialist first who can help you weigh up your chances of success. 

    How many points was your mother awarded in the mobility activities and which descriptor/s did she score the points on?

    We link to resources to help you with your appeal including the SSCS1 form which you'll need to lodge your appeal. 

    If you want to talk to me or my colleague Gill at the helpline we'd be happy to talk things through with you and give you some information to help you decide whether to go to tribunal. You can reach us on 0808 800 3333 or email [email protected] and we can arrange to call you. Please let us know your username when you contact us so that we can identify you.

    It can be difficult to get through to us by phone at times due to the volume of calls we have coming in but please bear with us or send us an email.

    Best wishes
    Debbie
  • shelliemarieshelliemarie Member Posts: 57 Listener
    hello debbie im still waiting getting annoyed and very ill
  • don4u2001don4u2001 Member Posts: 17 Listener
    Hi Debbie thank you for the response I was told over the phone as of the result they have posted the letter on the 10 October and I am waiting for it in the post soon as I get it I will keep u updated thanks once again and who can help with the pip appeal and how long will it take 
  • Debbie_ScopeDebbie_Scope Member Posts: 947 Pioneering
    Hi @shelliemarie

    You beat me to it, I was just going to ask how things are going for you. I'm glad to see you contacted your local MP, have they been able to help you in any way?
    Sorry to hear you're not well, all of this can't be helping.
    Hang on in there, you've done great so far and hopefully you'll find out about the reconsideration soon. It's an anxious wait though isn't it when you've lost so much. I hope you're managing ok and if you need anything let me know.
  • shelliemarieshelliemarie Member Posts: 57 Listener
    well weve just managed to hang on to the car but cant pay our loans and other things much.i will message you again on what the mp said.
  • Debbie_ScopeDebbie_Scope Member Posts: 947 Pioneering
    don4u2001 said:
    Hi Debbie thank you for the response I was told over the phone as of the result they have posted the letter on the 10 October and I am waiting for it in the post soon as I get it I will keep u updated thanks once again and who can help with the pip appeal and how long will it take 
    Thanks for that @don4u2001. We can have a look and see if there are some local advice and information services in your area. Check our Services Directory to see if there's anywhere near you. You can also get advice from your local CAB
    As for how long the appeal takes, this can vary depending on where you live. It can take quite a long time though so you need to be prepared for the long haul.

    I look forward to hearing from you soon.
  • Debbie_ScopeDebbie_Scope Member Posts: 947 Pioneering
    Thanks @shelliemarie look forward to hearing from you :)
  • shelliemarieshelliemarie Member Posts: 57 Listener
    the MP said about 10days to get back to us
  • don4u2001don4u2001 Member Posts: 17 Listener
    Hi Debbie I wanted to know if my mum can't attend a appeal hearing then is it ok as she has epilepsy and when she has a siezer she wets herself and it's not a nice feeling 
  • Debbie_ScopeDebbie_Scope Member Posts: 947 Pioneering
    Hi @don4u2001,

    Ideally if your Mum can attend in person this would be helpful because the tribunal panel will be able to see your Mum for themselves and ask her questions directly. It's possible that the appeal can be heard without the need for a hearing and all parties must agree to this. A paper based decision can be made using all of the information and evidence provided by both sides including the initial claim form. If there is clear and strong evidence to enable a paper based decision, and everyone agrees to this, then yes it can happen, however I would not recommend taking this approach without first contacting a Welfare Rights adviser who can help you weigh it all up and work out if there is enough evidence available or whether more is needed.

    You should tell the tribunal as soon as you can about the difficulties your Mum will have in attending a tribunal hearing. If you can provide medical evidence too this will help.

    Did you manage to find any advice agencies locally to support you with this?



  • Sam_ScopeSam_Scope Member Posts: 7,732 Disability Gamechanger
    Hi @don4u2001 how did your mum get on?
    Scope
    Senior online community officer
  • don4u2001don4u2001 Member Posts: 17 Listener
    I am still waiting on the decision of the appeal and don't know how long it will take 
  • shelliemarieshelliemarie Member Posts: 57 Listener
    when did you send it in
  • dvdstrtndvdstrtn Member Posts: 1 Listener
    I've been waiting for a decision from the mandatory appeals judge for 30 weeks and still no news, the number for the court that deals with this is 0300 123 1142, but all they can tell you is that it's down to the judge when he hears your appeal
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