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attendance allowance

noracnoracnoracnorac Member Posts: 34 Connected
Hi I'm looking for some help to get my sister to get attendance allowance she is profoundly deaf lives alone and suffers from menieres she has been turned down given them more information but don't know what to do....

 

Replies

  • bambam Member Posts: 331 Pioneering
    Hello @noracnorac hello and welcome to the community. I'm personally really encouraged by your sister's determination. If you scroll down to the category section you will find the benefit adviser. They really know what they're talking about and they would really love to help your sister.
  • AlexAlex Scope Team Posts: 1,325 Scope community team
    Hi @noracnorac,

    Have you asked for a mandatory reconsideration?
  • noracnoracnoracnorac Member Posts: 34 Connected
    Alex hi yes .....I asked for a mandatory reconsideration they took some more details and I'm waiting for the outcome.....Alex things are very difficult at the moment I myself are bed bound after sustaining a tibia plateau fracture and have my sister living here as I have nurses coming and going ....and my sister cannot be left on her own....up to now we have had a flooded kitchen and a near fire because she left food in oven she couldn't her the tap or the oven....feeling a little desperate can you help.....
  • AlexAlex Scope Team Posts: 1,325 Scope community team
    I'm sorry to hear that, things sound really tough.

    I think the best thing to do would be to give us a ring: 0808 800 3333 - it's free and open 9-5 on weekdays, and we'll be able to help work out what support you might be able to get.
  • noracnoracnoracnorac Member Posts: 34 Connected
    Thanks Alex,will ring tomorrow if that's okay....

  • noracnoracnoracnorac Member Posts: 34 Connected
    Hi Alex, just wanted to let you know I rang today and spoke to a lady who was very helpful called Nichola.....Thankyou....
  • AlexAlex Scope Team Posts: 1,325 Scope community team
    Great! Thanks for the update.
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