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New London underground map that has been published to help passengers with anxiety

Sam_ScopeSam_Scope Posts: 7,653Administrator Scope community team
People with claustrophobia or other anxiety conditions could find their journeys less stressful as TfL today launched a new map that shows which stations and sections of the TfL network are underground.

The tunnels map has been created following suggestions from customers living with claustrophobia or anxiety conditions who find it difficult using the Tube, and has been welcomed by charities. It is one of the many ways that TfL is working to improve the travel experiences of customers using public transport in London. Earlier this year, TfL launched the new 'Please Offer Me a Seat' badge to help disabled customers and those with hidden conditions, illnesses and injuries, find a seat on public transport more easily.

Mark Evers, the Director of Customer Strategy for TfL said:

"This new map is just one of the tools we have created in response to feedback from our customers on how we can make the transport network more accessible, making travelling easier and more comfortable for all our customers"

Richard Lane, Head of Communications at disability charity Scope, says:

“It's great to see London Underground taking steps to make travelling easier for more people. Disabled people still face many challenges getting from A to B and sometimes might need a bit more support when travelling by tube.

“There is a long way to go in improving people’s understanding and attitudes towards disability but it's good to see a strong commitment from TfL to tackle the barriers disabled people face.

“TfL has done some really positive work with disabled people to increase the accessibility of London's busy transport network and we're pleased they are looking at different ways to improve journeys for disabled commuters.” 

What do you think? Would this help you? What else could transport companies do to make public travel more accessible?



Scope
Senior online community officer
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