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Esa underlyning contribution/income related payment
Hi i need help please i have rang esa and carers 25 times i get income related esa myself it was just changed over from contribition based now this is the problem i still have a underlyning entitlement of contribution based esa but i dont get a payment of it i only get income related with contribition based underlying now i claim carers for my 5yr old son its underlyning carers no payment but now my esa as changed to income related i was told i can get a payment of carers now esa are telling carers i get contribution based esa because its underlying but are telling them that i recieve no payment its only underlyning my payment i recieve is income based.but esa and cares are saying because i have a underlyning entitlement to contribution based i cant have carers but i dont get a payment for it i only get income related could anyone please help surley i cant have underlying carers and underlyning esa but get get payments for none.