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I recorded my PIP Assessment and the assessor was sacked for gross misconduct

farm73farm73 Posts: 1Member Listener
edited January 10 in PIP and DLA
while having my pip accesment my  pip accesor lied 3 times on info that i informed her. but what she didn't know that i recorded every thing on my phone. the decision was overturned and i later found out that she was sacked gross misconduct. record every thing on phone

Replies

  • Sam_ScopeSam_Scope Posts: 4,833Administrator Scope community team
    Hi @farm73

    Welcome to the community, I do need to point out that secretly recording your assessment is not advised as if you are found out, they can end your assessment.

    The rules around recording your assessment by capita are:
    Should you wish, you may use your own equipment to record the face-to-face consultation. This must be undertaken in line with the following DWP rules:
    • You need to notify us before your appointment that you will like to record your assessment by calling our Enquiry Centre on 0808 1788 114.
    • You will need to provide your own audio-recording equipment. Your recording equipment must be able to produce two identical copies of the recording at the end of the assessment, either on audio cassette or CD. Mobile phones and laptops are not suitable mediums for recording assessments.
    • You will need to give one copy of the recording to the assessor, at the end of the appointment.
    • You will need to sign an agreement that sets out what you are and are not allowed to do with the recording.
    • We will retain a copy of the recording for a maximum of 14 months, at which point it will be destroyed. We do not pass on the recordings to the DWP and they are not used in determining your entitlement or award.
    • Should you attempt to record the assessment without having contact us first and agreeing to the above guidelines, then your assessment is likely to be stopped and we may return your case to the DWP.
  • Jojo21Jojo21 Posts: 3Member Listener
    After the assessor at my partners ESA assessment put so many ridiculous lies in her report last year I have been seriously thinking of covertly recording the PIP assessment that we are now facing. I've been researching for hours trying to find out if it's worth doing and your post has done it for me. I wish I had done it at the ESA medical because there would have been proof that she did not examine him and proof that he didn't do "squats" at the assessment!! The option of buying the dual recorders is not possible for me and so this is my only option. Planning on keeping the phone recording in my pocket, is this what you did!?  I know the risks but we cannot go through the hell we went through last year all over again. I will take my chances and will feel so much better knowing I have something to back us up if/when the assessor makes a false report.  
  • CockneyRebelCockneyRebel Posts: 3,842Member, Community champion Brian Blessed
    It is not necessary to buy a dual recorder. Two relatively cheap cassette recorders can be used and is an acceptable method to provide a complete and accurate copy at the end of the assessment.. New unopened cassettes should be used. External microphones will give a better sound quality

    CR
    Be all you can be, make  every day count. Namaste
  • maid08maid08 Posts: 307Member, Member - under moderation Chatterbox
    farm73 said:
    while having my pip accesment my  pip accesor lied 3 times on info that i informed her. but what she didn't know that i recorded every thing on my phone. the decision was overturned and i later found out that she was sacked gross misconduct. record every thing on phone
    mine lied 8 times  but capita ignor me at the moment which is a bad idea

  • maid08maid08 Posts: 307Member, Member - under moderation Chatterbox
    Sam_Scope said:
    Hi @farm73

    Welcome to the community, I do need to point out that secretly recording your assessment is not advised as if you are found out, they can end your assessment.

    The rules around recording your assessment by capita are:
    Should you wish, you may use your own equipment to record the face-to-face consultation. This must be undertaken in line with the following DWP rules:
    • You need to notify us before your appointment that you will like to record your assessment by calling our Enquiry Centre on 0808 1788 114.
    • You will need to provide your own audio-recording equipment. Your recording equipment must be able to produce two identical copies of the recording at the end of the assessment, either on audio cassette or CD. Mobile phones and laptops are not suitable mediums for recording assessments.
    • You will need to give one copy of the recording to the assessor, at the end of the appointment.
    • You will need to sign an agreement that sets out what you are and are not allowed to do with the recording.
    • We will retain a copy of the recording for a maximum of 14 months, at which point it will be destroyed. We do not pass on the recordings to the DWP and they are not used in determining your entitlement or award.
    • Should you attempt to record the assessment without having contact us first and agreeing to the above guidelines, then your assessment is likely to be stopped and we may return your case to the DWP.
    the only reason they demand is if you catch acesser out in a lie  you can sue them and capita as they are not gov  company  hence they want to control you   if they sent papers back to dwp you can demand dwp acept docters paperwork as capitsa is  fraudulant 

  • duckett123duckett123 Posts: 81Member Talkative
    does anyone know if people will get different points after its been found dwp made mistakes is it worth phoneing dwp when I lost pip high rate down to standard rate 3yrs ago
  • jamie1965jamie1965 Posts: 85Member Whisperer
    I as your self can not afford recording devices just been told esa is only 73.10 per week for 2 people they say the won’t pay anything for my parterre till I have an assessment done and that can take 3 months I called them today was told yeah that is correct asked her how are we meant to live on this she told me to make a claim for caters allowance then said just be aware this can take up 2 months and it will be removed from esa this has to be wrong so right or wrong will be recording my assessment when I get it on my phone 
  • Jojo21Jojo21 Posts: 3Member Listener
    Well I did record my partners face to face after. It was at home assessment and i just had my phone recording through the whole thing. 
    I have to say the assessor seemed to be a good genuine person who asked the right things and noticed the pain my partner's in. If she isn't then we are covered because the evidence on that recording will prove our case.
     I'm glad I did it and I will do it for the ESA assessing coming up in December.
    Also @jamie1965 yeah it takes ages for an ESA claim. I'm not sure if this helps but when my partner had his ESA assessment the report was full of lies and so he was thrown off.
    Because there's no way he could go to the job centre etc I made a claim for Income Support and we was actually better off. I have kids, but I think if you claimed carers then you might be entitled. I get £62 carers for my partner and they take £30 off him. Hope that helps.
  • jamie1965jamie1965 Posts: 85Member Whisperer
    I did a calculation on the turn2us app and this does show I would be better on on income support I told the lady on the phone this form esa she said you can’t claim income support asked why when all the agencies said I could she cold not answer so not sure why I think they just want to make things hard for you they have even told me that I cannot cancel my claim for any reason that they will have some one call me told them to take my partner off the claim cause he no longer wanted to be on it he has claimed C.A. and will claim income support she told me he has to be on the claim I told her no he does not if he does not want to claim he does not have to she said what is he going to live on told her they only want to pay me 73.10 which is for single adult until the assessment so what do they think he is going to live on then all she said was he has to stay on the claim so asked what will happen if they don’t get ssp1 sicknote orvthe assement form the sent back she said they will close my claim down and that I need to send they back so guess they not getting anything back 
  • Jojo21Jojo21 Posts: 3Member Listener
    @jamie1965 it drives you crazy doesn't it!? I would say get proper advice from CAB because there's much to it all but to be honest my experience with them was that I did my own research and knew more than them.This might not be the case where you live, they might be better than my area.
     If your partner's getting pip then make the claim for carers asap, mine did take a few weeks to sort out but I don't think it was as long as 2 months, back date it as far back as you can - something I think I messed up on. You should be £30 a week better off which isn't much but helps a little.
     Its a bit stupid that you can't cancel his claim but like you said - don't send anything back then I guess. Maybe ring again and the next person you speak to will cancel it? 
    Start your claim for income support - if I'm right you might need to wait  till your getting carers but I'm not 100 percent sure to be honest.
     Income Support - you would be the main claimant and you claim for him too. I had to go to the job centre a couple of times and went along with what they asked like what jobs you would be interested in etc, just go along with it. They were very good at my local job centre and understood that I was a carer and was needed at home a lot. I had that for a couple of months before ESA was finally reinstated. 
    The other thing I just thought of though is that Universal Credit isn't in our area yet, I'm not sure how that works in your position. Whether you would have to claim for that instead of Income Support? But it does say online you can claim it if your a carer.
    The stupid axxxholes reinstated his ESA and paid him back dated amount even though I had been getting Income Support so we ended up with a nice little lump sum that we didn't have to pay back in the end too. My advice for you is don't give up however hard it gets, you'll be told one thing by one person on the phone and something else by another. Look into as much as you can and keep at it, it will drive you crazy and you'll have sleepless nights but it will work out in the end. 
  • jamie1965jamie1965 Posts: 85Member Whisperer
    Let’s hope so they already driving me mad
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