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PIP assessments

AlexAlex Scope Team Posts: 1,325 Scope community team
MPs have acknowledged that the PIP and ESA assessment system "is too often undermined by basic errors, insensitivity and ignorance about people’s conditions"!

Read the story in the Guardian.

The team here at Scope would like to talk to people about their experiences of PIP assessments, to support our influencing work with the government. If you are happy to share your experiences – good or bad – please get in touch with the Hayley in the stories team: [email protected]

Replies

  • NystagmiteNystagmite Member Posts: 609 Pioneering
    Why has it taken them this long to realise this?
  • feirfeir Member Posts: 388 Pioneering
    i got told i didn't look depressed, someone else i know almost got classed as not mentally ill because they didn't look it. assessors think they can see mental illnesses. they also said i wasn't disabled because i didn't have certain things wrong with me (i never claimed i'd had those things anyway, it's other things not in their criteria that do (so their criteria is rubbish too)) and they outright said the opposite of what i told them about the few criteria i did meet on my application. and because i haven't had support from outside services i'm also not disabled, and i paid for my own disability equipment so am not disabled. stupid. since when was being neglected by social care classed as non-proof of disability? also i was seen crouching at the interview, i cannot crouch as my knees and one hip is painful and on the rare occasions i do try and pick something up off the floor i lean forward and have to keep one leg sticking back out of me to keep the leg straight and not make my hip worse.

    the assessors themselves were polite and did not make the experience unpleasant but the letter afterwards upset me a lot and was offensive in places.

  • feirfeir Member Posts: 388 Pioneering
    Why has it taken them this long to realise this?
    the Tories don't think there's anything wrong. if you saw the disability discussion MPs had recently talking about PIP failures the Tories basically ignored most of the complaints and talked a load of rubbish about how it wasn't failing. it was Labour MPs saying it needs to change.
  • NystagmiteNystagmite Member Posts: 609 Pioneering
    feir said:
     because i haven't had support from outside services i'm also not disabled,

    This was used against me too. Social services won't have anything to do with me because I'm supposedly awkward, supposedly not Autistic and just have anxiety, which counselling will fix...
  • feirfeir Member Posts: 388 Pioneering
    edited February 2018
    feir said:
     because i haven't had support from outside services i'm also not disabled,

    This was used against me too. Social services won't have anything to do with me because I'm supposedly awkward, supposedly not Autistic and just have anxiety, which counselling will fix...
    doesn't surprise me, SS aren't very good with disability i found (under my carer experience). i wonder if there's any other specialist help, apart from them, for disabled people?
  • NystagmiteNystagmite Member Posts: 609 Pioneering
    feir said:
    feir said:
     because i haven't had support from outside services i'm also not disabled,

    This was used against me too. Social services won't have anything to do with me because I'm supposedly awkward, supposedly not Autistic and just have anxiety, which counselling will fix...
    doesn't surprise me, SS aren't very good with disability i found (under my carer experience). i wonder if there's any other specialist help, apart from them, for disabled people?
    In my area, no. I asked for help after being diagnosed with Autism. I was told to go to social services for help and a local group. It's peer led and no good for someone who can't cope with noise or groups of people.
  • MisscleoMisscleo Member Posts: 646 Pioneering
    Waiting to read more from you all
  • NystagmiteNystagmite Member Posts: 609 Pioneering
    I have never understood how these assessments would work at all:
    According to anything you read online, you fill it in based on how you are half the time. But the assessment ignores that. They do it based on how you are at the time of the assessment. Failing to take into account that many of us have variable disabilities.

    I, for example, was not asked what kind of day I was having at my assessment. I was, annoyingly, having an ok day (as opposed to a normal day) I was assessed just on that. Anything my friend said was ignored completely. He was basing his answers how he'd see me most of the time.

    I do remember on my DLA award letter, something was written like "I know you have a variable disability. I have based it on how you are most of the time". The award was, in my opinion, the right one and was done properly.
  • maid08maid08 Member, Member - under moderation Posts: 307 Pioneering
    more concern is the amount of acesers who lie and affect the life of a disabled person  and they do it for cash  up to 800a day  yes a day  something needs to jump on them from a great hight ?myself im up to the teeth with dwp capita and lies  i have a job to sleep  am ill never to recover but hy i can talk so im fit  or according to some lier able to do everything consultants and docters say i cant ??? one funy comment was its my choice to go to shop or not  ??ummm ok half a mile there and back when i cant walk 50yards with out pain or shortness breath  my eye sight perfect ?yet only got one eye   its just a joke on disabled peaple by companys like atos capita maximus  to get cash  after all  it seems dwp cant think or read docters reports themselfs

  • jamie1965jamie1965 Member Posts: 85 Courageous
    It is quite strange why do the assessment always seem to differ from one area to the next do they not all have the same guidelines to follow do they not have to sing of the same Hume sheet so to speak 
  • maid08maid08 Member, Member - under moderation Posts: 307 Pioneering
    jamie1965 said:
    It is quite strange why do the assessment always seem to differ from one area to the next do they not all have the same guidelines to follow do they not have to sing of the same Hume sheet so to speak 
    they have a standard to follow but depends who does it in diff areas  be it maximus or capita  im sure atos cant do them only to finish excisting contract as it was removed im sure

  • Rachel_whiteRachel_white Member Posts: 2 Listener
    edited February 2018
    I tried to get a job, one hour interview later at the job centre. Then this young chap classified me as physically unreliable, then told me the DLA was invented "for people like me".
    Well, actually even though I was classified as middle to high mobility benefit. I still want to work. I live near Maldon. Anyone out there willing to take on this capable office worker. I work with my brains folks, not my legs xxx
  • ChristinaA1ChristinaA1 Member Posts: 1 Listener
    @Rachel White I totally empathise.
     I walk with crutches due to failed spinal surgery and I recently lost my Senior Receptionist role, I had been there pre and post disability. I was devastated to say the least! This was due to absenteeism relating to my pain related to my disability. Would you believe the company I worked for was a large Occupational Health Company too?! I’ve always worked, whilst raising 3 daughters and now I have lost my job I am a different person. It gave me such a feeling of self worth and fulfilment. I have been for a few interviews but as soon as they see the crutches, the look on their faces says it all. 
    I wish you all the very best in your search for employment. Take care and hold on to your confidence!
    Best wishes Christina x
  • MisscleoMisscleo Member Posts: 646 Pioneering
    Have you spoke to the CAB avout the way they sacked you? 
    You may get compensation 
  • AlexAlex Scope Team Posts: 1,325 Scope community team
    Thanks for all the responses so far. Remember that if you'd like to share your story beyond the community - please get in touch with Hayley ([email protected]).
  • wilkowilko Member Posts: 2,135 Disability Gamechanger
    The accessor wrote an A4 page on my appearance from calling me from waiting room my ability to stand and walk to her office the fact I used her desk to lower myself into chair. That a stood five times during interview due to my MS, had clean finger nails, teeth well dressed and groomed, understood my medical condition, engaged  in conversation good memory short and log term was awarded lower rate both counts. As exspected .
  • jan67jan67 Member Posts: 7 Listener
    I am happy to share my story further but not sure how to? 
  • NystagmiteNystagmite Member Posts: 609 Pioneering
    wilko said:
    The accessor wrote an A4 page on my appearance from calling me from waiting room my ability to stand and walk to her office the fact I used her desk to lower myself into chair. That a stood five times during interview due to my MS, had clean finger nails, teeth well dressed and groomed, understood my medical condition, engaged  in conversation good memory short and log term was awarded lower rate both counts. As exspected .
    They used the fact that I understood my medical conditions against me. We'll just ignore the fact that apart from my hearing difficulties and asthma, I was born with them so of course, I will understand them.
  • wilkowilko Member Posts: 2,135 Disability Gamechanger
    We are disabled people yet we take pride in our appearance. Should we arrive at appointments scruffy and smelly what would be the results of PIP acessments.
  • rachel1988rachel1988 Member Posts: 14 Listener
    Quite disgusting if you ask me,after I had an assessment once I got a copy of the report and they said I didn't seem anxious enough,like they had in there mind an idea of how I was going to be,they use people who have no idea how to assess most conditions including mental health,use proper trained professionals and at least give people a fair chance,they lie on the reports and you have no way of proving other wise,how many complaints and such has it takes to get this far
  • CarrieanneCarrieanne Member Posts: 8 Listener
    Glad I joined this group. My son now 20 in April was on DLA from a very early age due to learning difficulties, he was statemented in school and had 1 to 1 lessons in the special part of the school. He's DLA stopped with he was 19 (they never transferred him over to PIP) he got a full diagnoses from genetics at the age of 14 (born with 7q11.23 duplication syndrome. Put application in for pip and was denied it, took it to MR failed that too so a year down the line I tried again making a new application and again listed all his problems with more added problems and failed again. He’s currently doing ok in college but the communication from him is very bad (he gets frustrated when people don’t understand him) he’s on the 2nd year. I’ve seen jobs advertised for my boy and made enquiries and explained to them of his difficulties and they turn him down. Every assessment for PIP he’s had I’ve been with him and he don’t talk to them but they have lied every time on paper questioning his ability. I’m now lost has to what to do!!

    im in the same boat myself I’ve also been turned down first time applying for myself, I have angina, mental issues along with severe depression, anxiety, GERD, and now under a neurologist for vascular erosion to the front part of my brain which has caused memory loss so you can imagine what it’s like when I’m asked questions. 

    Sorry for the ling post
  • wilkowilko Member Posts: 2,135 Disability Gamechanger
    Sorry for your self and son, pip is not help for medical conditions, but help with your daily living as the descriptors clearly ask and state, for example washing bathing, can you wash above your shoulders, can you wash below your waist, can you cook a simple meal using microwave oven and the questions go on. And the mobility issues is the same how far can you walk. The monetary awards are to help with your daily living and mobility, getting about. So if you can clearly do all the the descriptors to a good standard and walk well then you won't get any award. I hope this helps you and others who wonder why they don't get awarded pip.
  • CarrieanneCarrieanne Member Posts: 8 Listener
    For instance for myself it’s painful to walk any distance and if I do attempt going out say to go post a letter I’m breathless and have to stop. With my anxiety and depression I have to have someone with me all the time including toilet needs and bathing, I put all this on my form and was 100% truthful explaining the pain i experience daily. I can not make a plan of journey due to anxiety and memory loss. I don’t cook a simple meal because I can not stand for long periods of time

    My son on the the other hand suffers low muscle tone, has done since his early years hence why he got DLA from the age of 4 to 18. He can not make a journey to College on his own, I drop him off at the bus stop and he’s met on the bus by a friend. Same coming from the other end. He tried it on his own and got on the wrong bus coming back and ended up going somewhere he wasn’t aware off. He has no sense of danger and it puts him and others in danger

    im lost has of what I can do, we are both struggling! 
  • deb74deb74 Member Posts: 623 Pioneering
    i am getting pip and have been told by lots of people that they have been refused. i was told to go to the CAB for advise and they were brilliant they helped me fill in the form and i got pip first time i applied. i suffer from really bad osteo arthritis, spina bifida, hydrochephalus and scoliosis. i was convinced i would be refused so i would highly recommend going to the CAB .
  • MisscleoMisscleo Member Posts: 646 Pioneering
  • NystagmiteNystagmite Member Posts: 609 Pioneering
    CAB were utterly useless in my case. I ended up doing my reconsideration myself because they filled my form in so badly.
  • wilkowilko Member Posts: 2,135 Disability Gamechanger
    Try using the scope help pages or go to work and benefits site and join cost £20!to get acess to members only guides on all matters concerning PIP and ESA claims to appeals.
  • suezysuezy Member Posts: 4 Listener
    i am waiting for help with forms to be filled in, I had my dvla both on high rate for infinite, I have read some of the peoples stories of there claims , I have not a clue what point are ? so do they assess your condtions on point and what do they mean? thank you

  • CockneyRebelCockneyRebel Community champion Posts: 5,259 Disability Gamechanger
    have a look at the b&w self test

    http://www.mybenefitsandwork.co.uk/pip/indexxx.php

    cr
    Be all you can be, make  every day count. Namaste
  • Pippa_ScopePippa_Scope Member Posts: 5,856 Disability Gamechanger
    Hi @suezy, and welcome to the community! The link provided above by CR is great, and Citizens Advice also has a breakdown of the points which may come in useful. If there's anything else we can assist you with, please do let us know!
  • penny1234penny1234 Member Posts: 3 Listener
    I have had major illness I had a sever brain hemorrhage heart faluire phnemonia and ruptured anyurusum had surgery three fractures as well and resportary issue can bearly walk and got basic rate. So unfair been through hell going to councilling soon been through hell have memory issues in pain everday they just don't care.
  • penny1234penny1234 Member Posts: 3 Listener
    I am appealing by the way getting support with that under several. Surgeons in Birmingham and Hereford 
  • Tracy1965Tracy1965 Member Posts: 22 Connected
    Hi jan67

    this is one off the things I’m worried about my condition has got worse since I first received pip 18 months ago my depression and anxiety especially the anxiety since losing my car I can’t seem to go out the house on my own so only go out once a week with my son at weekend just to local shop and he gets any other shopping on his way home from school because my back has worsened I’ve had to have a bath lift put in as I can no longer get out the bath and was embarrassing having to ask my 16 yr old son to help me I’m so scared what will happen next week at my assessment reading people’s post they are stopping a lot and I just don’t know what I will do 
    Already my doctor told me via phone cause I can’t even get out to go see her that we don’t have any home support anymore so if I felt like not living again there be no one there for me this terrifies me
  • lornatwinlornatwin Member Posts: 9 Connected
    Hi can anyone tell me am I entitled to ask the assessor to see the report or assessment they have done on me before I leave the room as I’m so afraid by what I’m reading that they will lie about things many thanks xx
  • CockneyRebelCockneyRebel Community champion Posts: 5,259 Disability Gamechanger
    Hi  lornatwin and welcome

    You can ask but the report is usually completed later
    You should ask for a copy of the report from the DWP after 2-3 days

    CR


    Be all you can be, make  every day count. Namaste
  • WaylayWaylay Member Posts: 888 Pioneering
    maid08 said:
    jamie1965 said:
    It is quite strange why do the assessment always seem to differ from one area to the next do they not all have the same guidelines to follow do they not have to sing of the same Hume sheet so to speak 
    they have a standard to follow but depends who does it in diff areas  be it maximus or capita  im sure atos cant do them only to finish excisting contract as it was removed im sure

    ATOS is doing all PIP assessments in the East of England, if not the whole of England. They've just rebranded themselves as Independent Assessment Services. They backed out of their ESA contract, but not PIP.
  • WaylayWaylay Member Posts: 888 Pioneering
    Please take it to Tribunal. 70% win. 
  • lornatwinlornatwin Member Posts: 9 Connected
    Thanks for all the advice waylay very much appreciated xxx

  • keren1981keren1981 Member Posts: 3 Listener
    Hi my claim went in on 24/1/2018 pip face to face was on 21/2/2018 in Brighton. 
    I felt that the lady I spoke to was understanding kind and done her job altho I've yet to receive her report.
    I'm 36 and had 2 strokes leaving me with left side weakness, post stroke pain syndrome, bad anxiety and depression. Dwp sent me a text 26/2/2018 saying they had received the pip report. So now it's a waiting game. The lady never asked me anything about about my anxiety or depression. I was so shattered when I got there as it was 9am a long drive and I was in pain so it was only the following day that this dawned on me. Her full focus was my left side weakness and my constant pain.. I've called today and asked for my report to be sent to me and I'm feeling very on edge about what will be said about me after reading all these horrible things that have been said about others. I didn't think to ask the lady anything and just wanted it to be over as I was in pain but she did say that she feels and is putting across that she feels I'm in titled to care and mobility but I have no idea what this realy means. I will let you all know when I find out. Good luck to every one..
  • lornatwinlornatwin Member Posts: 9 Connected
    Wishing you well Karen,hope it isn’t too long before you get the outcome fingers crossed for you xxx
  • AnnieoAnnieo Member Posts: 3 Listener
    My PIP assessment was 17th January after one was cancelled on the 3rd January as I was on the way to the bus stop. I have rheumatoid arthritis, hands that just don't work, and although flare-ups can leave me completely disabled, I have never claimed mobility as most of the time I can at least walk. 
    From Enhanced Daily living allowance, I've gone to nil points so have asked for Mandatory Reconsideration. I asked my GP to help by writing a report to which he replied that he can't unless the assessors ask for one. Rheumatology offered to help but they were told by my GP not to get involved. 
    The report that came back from DWP showing muscoskeletal exercises that I had performed proved I had the full range of movement. Problem being before I started them I asked the assessor whether I should take my wrist and finger splints off to which she answered NO, then said I had full range of movement in my wrists. I only did about 5 exercises, most of which could have been done even if I had been in a major flare-up, i.e. arms down beside me, then bring hands to shoulders. Even if I'd had frozen should at the time, I could have done that. She said I could crouch to the floor and get up unaided, As I never moved out of the chair, I'm not sure how she thought that could have happened. She told lies about the exercises and the rest of the report was based purely on that. As my friends were abroad at the time, I didn't take anyone with me, so now it's her word against mine. I will fight this, but don't hold out much hope until the appeal stage.

    We are in a failing society as far as I'm concerned. I worked for 47 years, through all the bad times, but now my hands are so bad that no-one would take me on, and this is how you are treated.

    As long as the politicians have their money invested in the various medical companies that are draining the NHS, we aren't going to get anywhere. And once the NHS is gone there is no going back, which the healthy and wealthy won't mind until they need it too. 
  • MisscleoMisscleo Member Posts: 646 Pioneering
    Well said. And i agree with what you daid about working all your life and being treated badly 
    We need a good MP to sort all this out.
    Whoez the MP for dizable people. 
  • JurphJurph Member Posts: 346 Pioneering
    edited April 2018
    I suffer with Fibromyalgia, Anxiety and Depression. Mine was a bad one.

    The assessment seemed to go ok. I answered questions honestly, just as I had done on my form. I was honest about having a good day. I cried a lot answering questions.

    The physical assessment was normal. A few things I didn't attempt and one caused pain. 

    I received the decision 7 days later (it was dated 5 days after) ZERO points. On 3 occasions they used my appearance - I didn't look tired, anxious or under nourished. The physical assessment said that I was 100% fine and they used that to determine everything. 

    I explained that 2 to 3 days a week were bad (housebound), 1 day a month was a good day (short drive to shops) and the rest of the days were average (ie moderate pain and fatigue as opposed to bad) 

    They repeatedly used my 2-3 bad days as less that 50% of the time so it 'didn't count'. 

    My evidence from rheumatology and mental health teams were photocopied then ignored.

    My depression and anxiety hasn't been mentioned at all in the decision except to say I didn't 'look anxious'

    I'm currently appealing.
  • sleepy1sleepy1 Member Posts: 299 Pioneering
    Tell them your experience.

    https://publications.parliament.uk/pa/cm201719/cmselect/cmworpen/829/829.pdf 

    All correspondence should be addressed to the Clerk of the Work and Pensions Committee, House of Commons, London SW1A 0AA. The telephone number for general enquiries is 020 7219 8976; the Committee’s email address is [email protected]

    Read more at https://community.scope.org.uk/discussion/41936/capita-complaint#eobwJUVvWRSMD6xf.99
  • littleruthie123littleruthie123 Member Posts: 477 Pioneering
    It does seem too be those with mental health problems are being turned away .i thought this was meant too be changing?.it seems too be getting worse.i think everyone should appeal as I do believe ,well hope mental health will get agknowledged in the the right way.and they will have too back pay a lot of money .the p.ip system seems too be getting so bad for everyone.all we can do is keep reporting it ,people with mental health at getting it so bad ,leaving people on the verge of break downs and suicidel.mental health should not be dismissed!!!!!!!!
  • littleruthie123littleruthie123 Member Posts: 477 Pioneering
    I had two completely different experiences.first one was a house visit she was fair emphthetic and my points were high on. Both and got a three year result.then about a year an ahalf later got forced intoo going too assessment on my own.was an emotional wreck ,they lowered my points a lot.should of appealed but Dident have it in me .niw I'm due in again it's looking like I will have too go in again.im expecting poor results as at same place .report was full of lies etc so insulting .i will appeal this time though for definite I'm it giving in again 
  • LynneRLynneR Member Posts: 13 Connected
    @Rachel White I totally empathise.
     I walk with crutches due to failed spinal surgery and I recently lost my Senior Receptionist role, I had been there pre and post disability. I was devastated to say the least! This was due to absenteeism relating to my pain related to my disability. Would you believe the company I worked for was a large Occupational Health Company too?! I’ve always worked, whilst raising 3 daughters and now I have lost my job I am a different person. It gave me such a feeling of self worth and fulfilment. I have been for a few interviews but as soon as they see the crutches, the look on their faces says it all. 
    I wish you all the very best in your search for employment. Take care and hold on to your confidence!
    Best wishes Christina x

  • LynneRLynneR Member Posts: 13 Connected
    I was also sacked my my local authority who were very careful about telling me they had taken legal advice. I've had several operations, one after another in an attempt to reduce my pain levels but I ended up not well enough to do the job. That almost finished me,  I loved  and I was in pain wherever I was but at work it was easier to cope with the pain because I was doing something I enjoyed and I thought I was making a difference. Once that was taken away I became severely depressed.
  • ladyjaxladyjax Member Posts: 3 Listener
    I had my assessment two weeks ago, I had a text this morning to say they have received my assessment report and it will take another 4 weeks. I was forced to go to a centre by me because there were no home assessments available until September. My case had to be settled by then. I have a personality that i try to make.people laugh. It goes against me everytime.  I have to a tribunal twice in 2016 got to the court sat down in front of them. They started asking me questions and it was discovered they didnt have my medical records so it was adjourned. The next time the judge asked me how many friends i had on fb so i said about 200 she slated me for that, then because my hair and make up were done  she slated me for that too. I wasnt allowed to say that most of my friends are fellow sufferers or wasnt allowed to say my daughter did it for me. So surprisingly my pip was refused. Back again to tribunal when this report comes back.
  • TopkittenTopkitten Member Posts: 1,258 Pioneering
    Apologies for not responding to others comments but I do not have the patience at the moment to read everything.

    I have just put my initial claim forms in and am waiting for a reply. I am terrified about having to see an assessor because nothing about me looks ill so I am sure it would be a problem. My only hope is that they accept my statements at face value as I have little supporting documentation (none actually) to prove my case.

    TK
    "I'm on the wrong side of heaven and the righteous side of hell" - from Wrong side of heaven by Five Finger Death Punch.
  • axwy62axwy62 Member Posts: 140 Pioneering
    I was assessed 'on the papers', despite the assessment contradicting what was in the papers on pretty much every point DWP said I couldn't appeal on the basis that the report was a complete fabrication because I'd been awarded enhanced rates of both benefits and you can't appeal the length of an award. I complained to the Independent Case Examiner instead but they couldn't deal with the quality of the report because I should have appealed ...
    Pretty much every section of the report is flawed - missing information, descriptor choice not matching the explanation, lack of justification and actually the descriptor choices being ludicrous - for example, the assessor says I can walk 30 - 40 metres aided. I use a powered wheelchair because I can only stand, still or otherwise, for about 3 minutes before my hips start to dislocate and I can't use crutches because my shoulders dislocate. All of that was in the papers, so I can only conclude she ticked boxes at random.
    The justification for limiting my award to 3 years despite me having a genetic and progressive condition? - 'A 3 year award is justified' - or in other words, because I said so.
    And yes, the review is approaching rapidly.
  • YadnadYadnad Member - under moderation Posts: 2,862 Disability Gamechanger
    axwy62 said:
    I was assessed 'on the papers', despite the assessment contradicting what was in the papers on pretty much every point DWP said I couldn't appeal on the basis that the report was a complete fabrication because I'd been awarded enhanced rates of both benefits and you can't appeal the length of an award. 
    I am reliably informed by a member on this site who is an experienced and senior WRO that you CAN appeal against the length of an award.
    You can also ask the DWP to indicate why they consider that a 3 year award is appropriate and what evidence have they used to substantiate their decision.
  • axwy62axwy62 Member Posts: 140 Pioneering
    Yadnad said:
    axwy62 said:
    I was assessed 'on the papers', despite the assessment contradicting what was in the papers on pretty much every point DWP said I couldn't appeal on the basis that the report was a complete fabrication because I'd been awarded enhanced rates of both benefits and you can't appeal the length of an award. 
    I am reliably informed by a member on this site who is an experienced and senior WRO that you CAN appeal against the length of an award.
    You can also ask the DWP to indicate why they consider that a 3 year award is appropriate and what evidence have they used to substantiate their decision.
    It is unfortunately far too late to appeal now, my review is due at the end of this year and if they do this again, then I will be appealing. It's totally ridiculous to limit my award to 3 years when I already get enhanced for care and mobility and I'm only going to get worse, though I wouldn't put it past ATOS to perform one of their miracle cures again and decide I'll be fully recovered in 12 months ....
  • YadnadYadnad Member - under moderation Posts: 2,862 Disability Gamechanger
    edited August 2018
    axwy62 said:

    It is unfortunately far too late to appeal now, my review is due at the end of this year and if they do this again, then I will be appealing. It's totally ridiculous to limit my award to 3 years when I already get enhanced for care and mobility and I'm only going to get worse, though I wouldn't put it past ATOS to perform one of their miracle cures again and decide I'll be fully recovered in 12 months ....
    I agree with you 100%. I don't understand it either. The same WRO (Mike Hughes) on here told me that the DWP award the length not based on how you are or how you will be but purely the minimum that they think that they can give and get away with it. I was shocked when told that but hey anything is possible with the DWP. He also stated that he always appeals against the term requesting the DWP to supply the evidence that they have used to substantiate a short award - he has never had an argument back from the DWP and they always give in offering a longer period!! Mind you he always makes the case for a long award in the first place on the PIP2 form and waits to see what the DWP offer.

    The advantages of having a good WRO working with you all the way through.
  • axwy62axwy62 Member Posts: 140 Pioneering
    edited August 2018
    I shall bear that in mind. 
    I used to be the 'go to' volunteer (ex-CAB) for DLA claims so I know it's as much about how you say it as what you say, but things have definitely got tougher since then.
  • FredLFredL Member Posts: 1 Listener
    I have a question for admin please. I am aware there is a complaints procedure if your unhappy with your assessors conduct or feel they have not been wholly honest when you see a copy of your report but ..considering the government spent 100 million of taxpayers money last year on appeals 60%+ over turned...why aren't these assessors disciplined for the gross distress they cause for reasons unknown...targets??…& for this sheer waste in tax payers money. 
  • YadnadYadnad Member - under moderation Posts: 2,862 Disability Gamechanger
    edited August 2018
    FredL said:
    I have a question for admin please. I am aware there is a complaints procedure if your unhappy with your assessors conduct or feel they have not been wholly honest when you see a copy of your report but ..considering the government spent 100 million of taxpayers money last year on appeals 60%+ over turned...why aren't these assessors disciplined for the gross distress they cause for reasons unknown...targets??…& for this sheer waste in tax payers money. 
    Because the reports are not factual statements. They are an opinion, an opinion probably just as valid as mine is. It's what the assessor thinks and sees as opposed to what they know to be factually correct.

    So how can you force someone to not have an opinion? Don't employ them.
  • Pippa_ScopePippa_Scope Member Posts: 5,856 Disability Gamechanger
    Hi @FredL, and welcome! I'm afraid I don't have an answer to your query as we're not benefits advisors ourselves, but it's certainly an interesting point and something I'm sure many others will share your frustrations with.
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