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DWP not fit for purpose!

Droopy1Droopy1 Posts: 12Member Connected
I have had a few torments with PIP/DWP
Unfortunately I have come to realise that they are just people, untrained, and ill equipped to do the job assigned to them. They make terrible mistakes at the expence of those in need. And they dont own up to those mistakes. You have to be persistant. And not take it personally. I have anxiety, and other physical issues, and, its been tough to understand why, after winning my tribunal hearing, I am still without ANY money, due to someone (?) deciding to cancel my claim completely awarding ZERO points, just previous to the tribunal doubling my previous award.
Now, I find I have to await the DWP deciding if they want to appeal the tribunal findings. All because of a mistake someone made by starting my claim again during the wait for the hearing. If I was suspicious, I might think its a ploy...
The process has taken since October so far.
Plus my husband being blind, I had to beg and play their game to get him any benefits at all. Citizens advice told us to sell our house live off its money until broke. (Thanks guys). 
My therapist reckons, the unwritten rule is to turn as many claims down as possible, and let people appeal. Many will give up. 
This is a system that fails, at every turn. 
Currently they cant tell me if they will honour the tribunal, I must wait a month, this..after they stopped my original award over a month ago, and apparently if they decide to appeal, wait again. 
Surely its all costing lots of money.  
Trying not to let it grind me down! 

Replies

  • Tigermoth42Tigermoth42 Posts: 239Member Pioneering
    Hi @Droopy1, so sorry to read about your nightmare with the DWP. Am I right in assuming that you did a Mandatory Reconsideration and then had to appeal that decision? What reason did they give you for overturning the tribunal findings? I thought they had to concur with the tribunal and award PIP at the rate recommended by them. 
  • Droopy1Droopy1 Posts: 12Member Connected
    edited July 2018
    Hi, @Tigermoth42 they have not yet said, or done anything. They didnt overturn the tribunal decision because someone decided to cancel my claim a week before the hearing. Therefore shutting down my claim completely. The tribunal went ahead anyway, and found in my favour. Now DWP dont know what to do at all.
  • Droopy1Droopy1 Posts: 12Member Connected
    sorry, @Tigermoth42 yes went through the MR, kept original points, so decided to go to Tribunal. They awarded adv mobility too. 
  • Tigermoth42Tigermoth42 Posts: 239Member Pioneering
    Omg @Droopy1 that’s just awful for you. Have you contacted your local Citizens Advice? It might be worth giving them a call as I know they have helped a lot of people who have experienced problems with PIP. You can also contact your local MP, again some have helped to get things moving for people.

    I’m so sorry you’re having to go through this, I can imagine the nightmare, I’ve had quite a journey with them too but nothing on your scale. Sending you hugs 🤗 
  • Droopy1Droopy1 Posts: 12Member Connected
    Thank you @Tigermoth42 I wondered about my MP to be honest!  Might research that avenue!  Just waiting, waiting, waiting. Xx
  • Tigermoth42Tigermoth42 Posts: 239Member Pioneering
    @Droopy1, I’d defo go down that route, here is the link to the website where you can find your MP and other info https://www.theyworkforyou.com/search-hansard/?gclid=CJDCt5zT460CFe4htAodnygqgA

    Do keep us posted, I sincerely hope you can get things moving in the right direction soon x
  • YadnadYadnad Posts: 2,862Member - under moderation Disability Gamechanger
    Omg @Droopy1 that’s just awful for you. Have you contacted your local Citizens Advice? It might be worth giving them a call as I know they have helped a lot of people who have experienced problems with PIP. You can also contact your local MP, again some have helped to get things moving for people.

    I’m so sorry you’re having to go through this, I can imagine the nightmare, I’ve had quite a journey with them too but nothing on your scale. Sending you hugs 🤗


    Droopy has already sought advice from the CAB. They were of little help it seems - Citizens advice told us to sell our house live off its money until broke
  • Tigermoth42Tigermoth42 Posts: 239Member Pioneering
    Sorry, I missed that bit in my eagerness to try and help 😬
  • debsidoodebsidoo Posts: 318Member Pioneering
    Hi @Droopy1
    It may be beneficial to contact your local Age U.K. if you are over 50 they can help sort out this minefield or at least give you advice as to where to turn. 
       Debsidoo.x
  • Droopy1Droopy1 Posts: 12Member Connected
    Ooh @debsidoo being of a certain age. Thats a good call.  I will contact AgeUK for help.xx
    And @Tigermoth42 thank you for the web site, I tracked my MP and WILL be writing an email to her. She seems to be a sympathetic type! Xx
    all good help, and thoughts! 
  • feirfeir Posts: 356Member Pioneering
    They aren't mistakes if nobody is rectifying them.
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