Helpline 0808 800 3333 or contact us
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0808 800 3333 or contact us
0808 800 3333
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Im currently in the process of the esa3, i also beielve i have the transitional protection thing, well this isnt looking rather good. I still dont understand it, thanks poppy for the link.
Hi guys hope this is the right place and any help much appreciated. Just heard back from esa on underpayment issue and have been told that although I was placed in the contribution based esa which was wrong I will receive no backdated pay as they gave me a top up to ensure I saw no loss when changing from incapacity benefit. May times I could have used the help of a budgeting loan over this period and several times I have applied but been rejected due to being on contribution based. So in essence was told although you wasn’t getting your premiums you got the money in another way but that doesn’t help wen I can’t recieve the help I need in desperate times due to their error of putting me in contribution based instead of income based. Now they have changed it to income based but with no back pay. The top up was to ensure I saw no reduction in incapacity Ben not premiums. I think it’s unfair. am unsure what to do about it. Any advice on if you think this is right or what I can do about it I would love to hear it. Many thanks guys