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House bound and ESA assessment apt

charlie79charlie79 Posts: 20Member Whisperer

I have just received today a letter with an appointment at the assessment centre at 9.15 am Sat 19/01/19. I sent them medical evidence stating I need a home visit with a Doctors letter and medical evidence of a rape in 2008 agrophobia ptsd and many other things.
I called them up and the Receptionist was quite rude. She said they had received my ESA50 form but not reviewed it and to call back to cancel the apt the Wed before the apt and see if someone had reviewed form. The problem is I get so nervous scared and unable to meet new people and am in between  a referral from my mental health nurse for support service Look Ahead. I need someone with me my 2 friends are only able to come and care for me evenings. Any help in support services I can get requires me to visit them before referral is complete. I am so stressed SLAM are not much help at all and i'm at my wits end. Any advice Im desperate and my mental health with anxiety and stress is also affecting my physical. I am Housebound just so upset. All my apts are home visits.
  

Replies

  • cathiecathie Posts: 143Member Talkative
    I experienced this time and time again  they were not only rude but scared the he'll out of me with his shouting calling me all sorts calling got evidence that I'm lying  as soon as I said  I'm recording this phone call i intend to report you  everything changed never heard from h8m again .. call them back up state your recording call    make sure you get her saying they received your paper work   and you will now await a home visit as g.p requested   for reason.s that they should be aware of .don't be scared to tell her .her attitude upsets you ask her to  treat you as a mental health  patient cos clearly that's what I am ...  don't  allow her to take her day out on you .not fair  in the polite fashion.  Can't argue with that.take her name  
    Only me .. cathie..
  • poppy123456poppy123456 Posts: 5,622Member, Community champion Brian Blessed
    Hi,

    When requesting a home visit ask for it as a reasonable adjustment under EA 2010. However, if you attend other appointments then this can go against you because they can say if you attend those you can attend the assessment centre.

    I wouldn't wait until the Wednesday before to do this, i'd ring then today. Good luck.

  • clarkjohnsonclarkjohnson Posts: 78Member Talkative
    edited January 11
    I keep hearing experience s of people being spoken to rudely and treated badly who the hell do they think they are pompous **** . When they are making people unwell with there actions they should be made accountable 
  • poppy123456poppy123456 Posts: 5,622Member, Community champion Brian Blessed
    Please be careful of the language that you're using, this is an internet forum and we have to bare in mind other peoples feelings.
  • clarkjohnsonclarkjohnson Posts: 78Member Talkative
    Oh sorry poppy does make you angry thou when you hear how people are being treated what do you think 
  • clarkjohnsonclarkjohnson Posts: 78Member Talkative
    Oh and by the way how are people supposed to think when there loved ones are being treated and spoken to rudely can you answer that please ??
  • poppy123456poppy123456 Posts: 5,622Member, Community champion Brian Blessed
    It does indeed. I must admit, every time i've rang DWP i've always spoken to really nice people. I really can't answer your question i'm afraid. The problem with ESA is people think that because their GP says they're not fit for work then they're automatically entitled to that benefit. That's not the case, ESA like PIP has it's criteria and if you don't fit it and those descriptors don't apply you'll be found fit for work.

    I've been claiming ESA for almost 7 years and for me it's even worse and more worrying than PIP. I hate ESA re-assessment and go into panic mode when the form drops through my door. Thankfully i've only recently been re-assessed so i can put it to the back of my mind for a little while, at least.
  • clarkjohnsonclarkjohnson Posts: 78Member Talkative
    Fair play mate but what's the point of goin to the doctors then  . 
  • charlie79charlie79 Posts: 20Member Whisperer
    Popp y i cant leave my house my ex planned a viscous gang rape in which him and 4 friends raped me. I cant leave my home i wet my self under stress i suffer from severe PTSD where i'm being raped the night before. I have full PIP the problem is when your in primary care your support worker can be a witness ect and sit with you during home visits under secondary care they have to refer you for support services. I have no family. problem is all support services i can access dont do home visits. So if things do need appealing im stuck and the referral my mental health nurse is doing could take more than a month and my esa situation is now. Also I have problems meeting new people i still need to meet a support worker when i have to be slowly introduced. I had the support in November with my 2 friends available when my esa assessment should of been done
  • poppy123456poppy123456 Posts: 5,622Member, Community champion Brian Blessed
    Then you need to ask for a home visit as a reasonable adjustment under EA 2010 and put your request in writing, send it to the health assessment advisory.
  • charlie79charlie79 Posts: 20Member Whisperer
  • Pippa_ScopePippa_Scope Posts: 5,159Administrator Scope community team
    Hi @clarkjohnson, we realise it can be such a frustrating time for so many people, and emotions can run high, particularly when we have unsatisfactory experiences. However, as Poppy has advised, please be mindful of our community guidelines and do not use expletive language.

    If there's anything we can help you with at the moment, do let us know.
  • Pippa_ScopePippa_Scope Posts: 5,159Administrator Scope community team
    I'm so sorry to hear about your experiences, @charlie79. You've had some great advice from Poppy about getting a home assessment, and if you feel you need further support, do feel free to give our helpline team a call at 0808 800 3333 (free).
  • clarkjohnsonclarkjohnson Posts: 78Member Talkative
    Hello are people who are computer literate and sound of mind put into support groups like other people less fortunate? 
  • poppy123456poppy123456 Posts: 5,622Member, Community champion Brian Blessed
    Hello are people who are computer literate and sound of mind put into support groups like other people less fortunate? 
    Yes of course they are. What makes you ask that question? Being placed into the Support Group isn't just about not being able to use the computer.

    I've been in the Support Group for 6 years for mobilising and being unable to self propel myself in a wheelchair.



  • clarkjohnsonclarkjohnson Posts: 78Member Talkative
    Hello poppy I ask the question because a lot of people earn there liveing working from home on computer s do they not . What stops people placed in the the support group from doing the same ? 
  • poppy123456poppy123456 Posts: 5,622Member, Community champion Brian Blessed
    It totally depends on the claimants conditions and how they're affected.
  • clarkjohnsonclarkjohnson Posts: 78Member Talkative
    Ok thank you very much 👍
  • clarkjohnsonclarkjohnson Posts: 78Member Talkative
    So with your condition and your knowledge of computer science your not concidered to be able to do some form of work That is connected to that talent . Is that correct ? 
  • poppy123456poppy123456 Posts: 5,622Member, Community champion Brian Blessed
    I beg your pardon? Are you questioning my health condition?
  • Pippa_ScopePippa_Scope Posts: 5,159Administrator Scope community team
    Hi @clarkjohnson, I'm sure your query is coming from a well meaning place, but it's important to remember that this is an internet forum and we expect members to respect each other's privacy.

    It's impossible to determine somebody's wellbeing or circumstances from their contributions on the forum, and members should not need to justify themselves in this way. If you wish to discuss this further, do drop the team an email at [email protected]
  • clarkjohnsonclarkjohnson Posts: 78Member Talkative
    Im just asking a question that might be beneficial to people thinking of taking computer training just thought it might be advantageous to them to no your opinion. I'm sorry but don't jump to conclusions my query is indeed well meaning thank you 
  • poppy123456poppy123456 Posts: 5,622Member, Community champion Brian Blessed
    I didn't jump to conclusions. The way my conditions affect me will not help someone else and i didn't like the way you were questioning me.
  • clarkjohnsonclarkjohnson Posts: 78Member Talkative
    Just thought people with similar conditions might find your views helpful my mistake 
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