Text from ESA saying it's urgent — Scope | Disability forum
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Text from ESA saying it's urgent

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len
len Community member Posts: 5 Listener
edited March 2019 in Employment and Support Allowance (ESA)
Received txt msg from esa says urgent ! and tel no don’t work all no’s for dwp not answering 
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  • poppy123456
    poppy123456 Community member Posts: 53,988 Disability Gamechanger
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    Hi,

    Unfortunately you'll need to try ringing again tomorrow. There's very often long waiting times for them to answer the phone but try ringing as close to 8am as possible tomorrow morning and hopefully you won't be waiting as long.

    Number to ring is here. Telephone: 0800 169 0310

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Benistmonk
    Benistmonk Community member Posts: 343 Pioneering
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    They do answer but I find it usually takes them up to an hour. 
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  • Antonia_Alumni
    Antonia_Alumni Scope alumni Posts: 1,780 Pioneering
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    Hi @len I hope you were able to get through to them?
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  • len
    len Community member Posts: 5 Listener
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    Yes but all that was said was ring back Tuesday?
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  • poppy123456
    poppy123456 Community member Posts: 53,988 Disability Gamechanger
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    It's impossible to even guess what they want. I'm not even sure why they told you to ring back Tuesday :o
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • len
    len Community member Posts: 5 Listener
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     :/ just more to worry about 
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