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Hoist out of order
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Twinkle3217
Community member Posts: 3 Listener
I recently went with a friend to a private gym /fitness club to use the pool. A very well-known national company with branches all over the country.
My friend has been a member there for a while and had checked out the facilities for me beforehand. She confirmed that there were very good accessible changing facilities and a hoist available. On arrival we were told that the hoist was out of order and they had been told that it was unlikely to be repaired as only 2 or 3 people use it and it was too expensive to maintain. This was DW Fitness at Thorpe Bay. I will be writing to them and asking them to repair it and let me know when it has been done.
My friend has been a member there for a while and had checked out the facilities for me beforehand. She confirmed that there were very good accessible changing facilities and a hoist available. On arrival we were told that the hoist was out of order and they had been told that it was unlikely to be repaired as only 2 or 3 people use it and it was too expensive to maintain. This was DW Fitness at Thorpe Bay. I will be writing to them and asking them to repair it and let me know when it has been done.
Comments
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Hi @Twinkle3217 welcome to the community! Sorry to hear this, keep us updated on the progress on this. Let us know if we can help in any wayDisability Gamechanger - 2019
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Thanks Ami, I will do. I have only just found this site. It is very interesting, I will look again.
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Welcome to the community @Twinkle3217
Im sorry to hear this, I had a look and found this:Equality law applies to any business that provides goods, facilities or services to members of the public.
This includes sport and leisure related services, such as:
- leisure centres
- swimming pools
- tennis clubs and tennis courts
- golf clubs
- rugby, cricket and football clubs
- ice rinks
- riding schools and equestrian centres
- gyms
- health and fitness clubs
- rowing and sailing clubs
- adventure centres
- sporting venues.
It doesn't matter whether the service is free, for example, free swimming sessions in a swimming pool run on behalf of a local authority, or whether it must be paid for - it will still be covered by equality law.
So it may be worth speaking to a legal professional. you can find support on the Law Centre website.
Scope
Senior online community officer -
Ah Sam, thanks very much for this. I didn't think they could get away with this, I have now written a polite letter them and asked to reply. I said that I was considering becoming a member but with no hoist, no can do. I will let you know what they say. Thanks again.
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