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Childcare provider issues

Yesterday afternoon a childcare provider bullied my son. I had to go to work so I hired someone else to provide temporary childcare each week for a set number of hours. The childcare provider basically didn’t help my son when he stumbled when they were in town at a shop waiting to pay.
She said “Get back in line”. I’m so mad at her I want to fire her. This is not the first time it’s happened either. She’s cruel and unprofessional constantly. How do I make a official complaint about her to social services? I can’t stand her.
She said “Get back in line”. I’m so mad at her I want to fire her. This is not the first time it’s happened either. She’s cruel and unprofessional constantly. How do I make a official complaint about her to social services? I can’t stand her.
Replies
I am not very sure, but there's some information from GOV.UK website on making a complaint
I hope this helps, if not please do get back to us and hopefully some of our members may have some suggestions.
Tomorrow morning I will email the company to see if they can find another childcare provider. I’m not impressed with our current childcare provider she’s flaky at times as well when she should be working for me. She’s unpredictable and unprofessional and disrespectful.
I’m thinking of making a official complaint about her. I regret not checking references. Thanks for the link.
I have emailed them to see what they can do. No response yet.
Scope
Yes she seemed suitable. Today I left her to entertain them as I needed to go to work and I came back after two hours to her actively babysitting for me. So I’m impressed so far. We are slowly building up to five hours. She still needs her enhanced police clearance check but we are on top of that. She started working for me yesterday afternoon following the interview on Monday morning.
Scope