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instant termination of legacy benefits- no return
Attended tribunal against HMRC early this month, outcome unknown. Vulnerable and disabled claimant, pressed submit ( joint claim) universal credit but did not prove identity (POI). Legacy Tax Credit Award instantly terminated. UC would have been undesirable so claimant thought UC claim would lapse without POI. No account taken of vulnerability, no account taken of failure to offer advice before claim. DWP say vulnerabilty information is collected but this does not happen before "stop notice" is sent to HMRC.
Huge disadvantage to go over to UC by this Natural MIgration (NM). DWP state that in Managed Migration vulnerable claimants will be protected from sudden stop of legacy benefit, why treat NM claimants in such a detrimental way ?