2 hour wait so was sent home — Scope | Disability forum
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2 hour wait so was sent home

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misstracey
misstracey Community member Posts: 85 Pioneering
in Employment and Support Allowance (ESA)
just went for my esa  assessment after 2 weeks of trying to get my self together arrived 15 mins before the lady said they are running behind by 2 hours if id like to wait i could if not she said  another appointment  would be sent out .the room was packed i asked her if i could be on my own in a room which was arranged 2 weeks before she said they could not offer me this as too many people here i thought they would of been a bit more organized  so she sent me home and said they would send another date in post 
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Comments

  • poppy123456
    poppy123456 Community member Posts: 53,985 Disability Gamechanger
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    Hi,

    I'm sorry to hear this. Sometimes they do go over with assessments because each persons case is different and there maybe more questions to ask some than others. This also happened to me once and it's very frustrating.

    Hopefully your next assessment will go ahead as planned and hopefully you're not waiting too long.


    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Adrian_Scope
    Adrian_Scope Posts: 10,938 Scope online community team
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    I'm so sorry to read this @misstracey, that must have been really upsetting. If you'd already arranged a separate room to wait in, it does seem very unfair they weren't able to offer this on the day! 

    Like Poppy, I hope you get your new assessment through quickly and it runs more smoothly. 
    Community Manager
    Scope
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