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How long to get a response?

danny1234danny1234 Member Posts: 12 Listener
in Employment and Support Allowance (ESA)
sent my ESA form back 16 weeks ago had my medical 12weeks ago and still not heard back from them how long does it take to get answer thanks Danny 
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Replies

  • poppy123456poppy123456 Community champion Posts: 19,352 Disability Gamechanger
    Hi,

    I just answered your question on the other thread and this was my reply.

    There's no timescales for decisions, backlogs is just part of the reason a decision can be delayed. I'd advise you to ring DWP to ask for a copy of the assessment report to be sent to you. If they tell you the report hasn't been returned then this could be the delay in making the decision because they can't do this until the report has been returned. If it's been chosen for audit then this can significantly delay the decision.

    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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  • wilkowilko Member Posts: 2,123 Disability Gamechanger
    Hello Danny, it annoys me and others when the answer is simply ring the DWP and ask for an update on your assessment. Nobody can say how long these things take, you have to be proactive in your applications, claims and follow up with emails or calls. 
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  • danny1234danny1234 Member Posts: 12 Listener
    what is audit could you no.my form was sent to DWP the same day I had my test I phoned couple of weeks ago thanks danny
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  • poppy123456poppy123456 Community champion Posts: 19,352 Disability Gamechanger
    There's no point emailing DWP about anything because as far as i know there's no email address to use and even if there was i'm sure you wouldn't receive a replym it's DWP after all.

    If it is in audit then this means they are checking your report, it's nothing to worry about at least not for you anyway. If what you've been told is correct and the report has been returned then ring again to request a copy to be sent to you. Once you receive you'll be able to have some idea what the decision maybe because they usually go with the report.

    I'm afraid there's really nothing more you can do until a decision's been made.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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  • danny1234danny1234 Member Posts: 12 Listener
    what I think is wrong they writ to my doctor and he sent a report.I seen copy of report and noticed not every thing was in it on my medical history because I had changed doctors so I got new doctor to sort it out and he did and found rest of my medical history and writ me a new letter which I gave to medical assessment doctor .the new letter had extra medical problems about four more than he sent in first letter to them that may be problem thanks danny
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  • poppy123456poppy123456 Community champion Posts: 19,352 Disability Gamechanger
    It's impossible to speculate anything at this stage. Ring Monday to request the report.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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