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complaint about ESA
is anyone aware of how to complain to the ESA? two months ago I found a deduction on my ESA of £3.70 per week which was down as a payment to council tax, I contacted my local council who knew nothing about it, they did however confirm that they had previously taken this amount but this finished in April 2007, I obviously wrote to ESA asking for clarification but did not get a reply, I have since written two follow up letters but have still not got a reply there must be some department hidden away that deals with complaints, but I cannot for the life of me find it