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Help concerning universal credit
Hi everyone. I after some help concerning universal credit. It says on the letter I received in my journal that Limited capability for work and work related activities is awarded from 3 months after you first tell them about it. Obviously I told them when I first applied back in March 2019. Then they asked for sick notes from the doctors. So I started sending them. Then I was asked to fill in a form in June so I did and sent it back. Then I was told to go to an appointment in August which they then cancelled. Then I got the notification in my journal saying it had been awarded. My confusion comes from what is stated in this pdf letter and what I’ve been told over the phone. The letter states it’s paid from 3 months after you first tell them but when I call to ask someone they say Its 3 months from the date it’s awarded.(19/09/19) Which is right? Will I just get a months payment this month or will it be backdated?