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Help concerning universal credit

Loopy04Loopy04 Posts: 7Member Listener
edited January 16 in Universal Credit
Hi everyone. I after some help concerning universal credit. It says on the letter I received in my journal that Limited capability for work and work related activities is awarded from 3 months after you first tell them about it. Obviously I told them when I first applied back in March 2019. Then they asked for sick notes from the doctors. So I started sending them. Then I was asked to fill in a form in June so I did and sent it back. Then I was told to go to an appointment in August which they then cancelled. Then I got the notification in my journal saying it had been awarded. My confusion comes from what is stated in this pdf letter and what I’ve been told over the phone. The letter states it’s paid from 3 months after you first tell them but when I call to ask someone they say Its 3 months from the date it’s awarded.(19/09/19)  Which is right? Will I just get a months payment this month or will it be backdated? 
Thankyou 

Replies

  • poppy123456poppy123456 Posts: 16,266Community champion Disability Gamechanger
    edited January 14
    Hi and welcome,

    I'm one of the community champions here on scope.

    The 3 month waiting period starts from when you first provided evidence but it's 3 full assessment periods. It's then paid on the 4th month of your claim, providing there were no breaks in the fit notes you sent in.

    The advice you were given about the waiting period starting from when it was awarded is incorrect.

    If the decision was made in September and you had no breaks in your fit notes then you should have started to receive the LCWRA element by now. They owe you some money. How much your owed will depend on when your UC claim started and when you provided evidence and not when you told them you have a medical condition.

  • Loopy04Loopy04 Posts: 7Member Listener
    Thankyou for replying. As with everything else I said before I’ve just checked a few dates on my online uc journal. Applied for it on 15/03/19
    appointment attended 22/03/19 firs time asked for fit note 07/06/19 provided this on 17/06/19 continued to provide them til told to stop. Last fit note provided either September or October which was a 3 month one. What do you think I’ll be owed if anything 
  • poppy123456poppy123456 Posts: 16,266Community champion Disability Gamechanger
    edited January 15
    Thanks for that information. This totally changes everything because you didn't provide evidence when you first claimed UC then this will have caused delays. As you claim UC on 15/3/19 this means that your assessment period will run from 15th-14th of each month.

    As the waiting period is 3 FULL assessment periods then your waiting time doesn't start until your July assessment period and then the LCWRA payment is paid from the 4th month because UC is paid in arrears. This means that the LCWRA element should have been added to your claim from the October payment. Hope this helps.
  • Loopy04Loopy04 Posts: 7Member Listener
    Is there anything you would suggest I do now as when I checked earlier today it’s still not been added ? Thankyou for all your help so far 

  • poppy123456poppy123456 Posts: 16,266Community champion Disability Gamechanger
    edited January 15
    Ring and speak to your case manager and point them in the direction of the 3 month waiting period rules, which clearly state it's not from the date the decision is made, when it's the first assessment.
  • Loopy04Loopy04 Posts: 7Member Listener
    Thankyou I will try that. Thankyou so much for your help poppy 
  • poppy123456poppy123456 Posts: 16,266Community champion Disability Gamechanger
    You're welcome. By the way, this isn't the first time this has happened to people. Hopefully you'll be able to sort it and you'll receive what you're owed.
  • Loopy04Loopy04 Posts: 7Member Listener
    Hi poppy. Firstly thanks again for all your help. I called uc and they went over my claim and realised there was a mistake. I will be paid what is owing to me from previous months Into my bank account shortly and the claim has also been adjusted so no other payments will be missed. Again Thankyou ! ♥️
  • poppy123456poppy123456 Posts: 16,266Community champion Disability Gamechanger
    You're welcome. I'm very happy to hear it's been sorted. All this is the exact reason i spend so much of my time here advising others, so they can get what they are entitled to :)
  • Loopy04Loopy04 Posts: 7Member Listener
    Honestly cant thank you enough. I will be back for more advice soon as my son should soon be entitled to mobility. He currently has high rate care and turns 3 beginning of June 
  • Chloe_ScopeChloe_Scope Posts: 6,556Administrator Scope community team
    Welcome to the community @Loopy04! I'm so glad Poppy was able to help here. Please do let us know how you get on. :)
    Chloe
    Online Community Officer
  • LEEDScbLEEDScb Posts: 4Member Listener
    The same thing has happened to me! Did they send the case to a decision maker and make you await an outcome? Because they have me.
  • Loopy04Loopy04 Posts: 7Member Listener
    Hi LEEDScb
    Not that I know of. It was just a misunderstanding on their part. I have received the money owed to me from previous months and my payments going forward have been adjusted. I hope you get a decision soon 
  • Chloe_ScopeChloe_Scope Posts: 6,556Administrator Scope community team
    Really glad to hear this @Loopy04

    Please do let us know how you get on @LEEDScb! :)
    Chloe
    Online Community Officer
  • JazzaGJazzaG Posts: 3Member Listener
    I have a similar problem, but my work coach does not seem to think so.....

    Our UC includes the rent, child and carer elements, although the CA we receive separately is deducted, along with £75 CTC overpayment, and £38 to repay a UC advance, which together reduce our monthly payment by a third. My husband's does not have any claimant commitments, due to being my carer, strangely, I am classed as fit for work, and have to see a work coach regularly.
    I have been taking 3 monthly fit notes in from the start. Due to my numerous chronic conditions, my doctor knows that I am not fit for work, and does not need to see me to write the fit note, because I suffer from chronic pain and neuropathy.
    I had an appointment yesterday, and pointed out that I do not get any disability element in my UC. My work coach said "because as far as we are concerned you are fit for work". I said that my fit note says I am not fit for work, and the fact that I need a carer. I was told that the fit note does not matter, and I will be deemed fit for work until I have a WCA. I said I have not even received the form to apply for a WCA, and they needed to get on with it, as my total benefits are way less than we used to get on IS. She told me that they would get around to me, but my fit note covered me until April anyway. I said I am struggling on this income, I need to have the WCA asap, so I can get the work capability element. She said there is a backlog, they will get round to me eventually. She said I should be grateful for what we get, because it's free money, and by rights she should be making me look for a job, 
    If anyone can give me some clarity on my position, at the moment I am about £75 down a week (not counting deductions) on what we used to get on IS. Thanks in advance.

  • poppy123456poppy123456 Posts: 16,266Community champion Disability Gamechanger

    For the work capability assessment you should have been referred for this at round 29 days after sending your first fit note but sometimes this doesn't always happen. You'll need to ring and speak to your case manager and ask them to refer you for the assessment. Once this happens you'll be sent the work capability assessment form. This will need to be filled in with as much information as possible, making sure you send evidence to support your claim. Once this has been returned then a face to face assessment is most likely.

    Unfortunately, a fit note and a PIP award doesn't automatically entitle you to limited capability for work. It will be your work coaches discretion whether or not the turn off your work commitments while you wait for the assessment to take place. Some will be understanding and some won't. You can of course request a different work coach.

    I'd advise you to have a look at the LCWRA descriptors for this to see if any apply to you. See them here. https://www.turn2us.org.uk/Your-Situation/Ill-Injured-or-Disabled/Universal-Credit-Capability-for-work-assessment

    You will only receive the extra element if the decision is LCWRA, if it's just LCW then you won't receive any extra money.

    For paying back your advance payment then you can ask for the payments to be deferred for a maximum of 3 months, if you're experiencing financial hardship.


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