If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.
Find out how to let us know if you're concerned about another member's safety.
Find out how to let us know if you're concerned about another member's safety.
Problems with Quingo
Options
taliacdf
Community member Posts: 3 Listener
I was directed here from my google search who owns Quingo. I've had MS for 18 years and decided in 2018 that i really needed a scooter. I rented a quingo flyte 2, big mistake. Ive had it 18 moths and it has broken down at least 15 times. This has to be one of the worst companies in the UK. Rude unhelpful and money grabbing. I'm trying to find out who owns them or the name of some to write to. i'd appreciate hearing from anyone else who has had problems with quingo or knows any names of people to write to. Thanks Talia
Comments
-
Hi Talia, wow that is a huge problem.
So is this scooter still under a rental agreement? Have you had to be without it when it was in for repair?
I would think you are within your rights to cancel it after all the trouble it has given you.
Hopefully the legal eagles here will know more.
I`d be mad too!
-
Hi @taliacdf - Welcome to the community & thank you for joining.I've just been trying to look into this for you, & was surprised at this first link: https://www.ageuk.org.uk/products/mobility-and-independence-at-home/quingo-mobility-scooter/ Apparently there had been some pressurised selling previously.However, I checked Companies House as they trade under the name 'Advanced Vehicle Concepts Ltd,' which shows the directors names & their registered office.See: https://beta.companieshouse.gov.uk/company/05300845/officers Graham Reginald Nicholls is listed as the Secretary as well as Director.Unfortunately, a phone number isn't given, so you might want to try Age UK, but I don't know if that info is current; whereas the Companies House info is December 2019 from the files history.Hope this helps, & please do let us know how you get on.
-
Welcome to the community @taliacdf and I'm sorry to hear what has happened. Have you managed to contact them?Disability Gamechanger - 2019
-
Hi
Thanks for info and advice , i wrote to them this week stating the problems and sent the letter recorded delivery. I've given them 14 .days to reply. so let's see what happens. I' ll keep you undated. -
Scope
Brightness
Categories
- All Categories
- 13K Start here and say hello!
- 6.6K Coffee lounge
- 69 Games lounge
- 385 Cost of living
- 4.3K Disability rights and campaigning
- 1.9K Research and opportunities
- 199 Community updates
- 9.2K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 768 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 586 Dating, sex, and relationships
- 363 Exercise and accessible facilities
- 737 Transport and travel
- 31.6K Talk about money
- 4.4K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.1K PIP, DLA, and AA
- 4.9K Universal Credit (UC)
- 6.2K Talk about your impairment
- 1.8K Cerebral palsy
- 869 Chronic pain and pain management
- 180 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.2K Mental health and wellbeing
- 317 Sensory impairments
- 818 Rare, invisible, and undiagnosed conditions
Complete our feedback form and tell us how we can make the community better.