Received a letter today asking for confirmation of date of birth and passport. Is this normal? — Scope | Disability forum
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Received a letter today asking for confirmation of date of birth and passport. Is this normal?

dawny63
dawny63 Community member Posts: 43 Courageous
edited May 2020 in PIP, DLA, and AA
Hi I'm asking for help for my husband.  He has had a recent telephone assesment for pip. It's a new first claim. Received a letter today asking to confirm his date of birth. Also requesting his passport. Is this normal.?

Comments

  • woodbine
    woodbine Community member Posts: 11,609 Disability Gamechanger
    Hi @dawny63 and welcome to scope, I haven't heard of that before, might be an idea to phone them today or Monday, you could also ask for a copy of the assessment report if it was done more than a week ago.
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  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
    Hi @dawny63 Welcome to the community, I must admit I haven't heard of that before but as it was a telephone assessment it may be the reason as f2f assessment they normally ask for identification as it could be anyone sat there in front of them , so I wouldn't be too concerned 
  • dawny63
    dawny63 Community member Posts: 43 Courageous
    Oh thanks  for that.
  • dawny63
    dawny63 Community member Posts: 43 Courageous
    Many thanks.  Thought when hubby had telephone assesment how can you prove who you  are.  

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