If this is your first visit, check out the community guide. You will have to Join us or Sign in before you can post.
• Read over some of our recent discussions and have your say!
• Upload a new profile picture and give your profile a personal touch.
• Get the latest information on issues relating to coronavirus.
Hi, my name is podgey75!
Hi guys I recently made a claim to universal credit but when making the claim I did not know my national insurance number however the person on the phone assured me that it was fine and they could sort everything for me. Now this month my payment was 0 because of a “report or earning from employer” which is not me I contacted universal credit and we have deduced that they have used someone else’s NI number by mistake but they are saying until they find the correct one they cannot pay me? Surely there is some way for me to get financial help whilst this is done? Does anyone know? I have also been refused a hardship payment as they say that’s only for sanctions. I honestly don’t know what to do as I’m left penniless due to their mistake