Cerebral Palsy
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Woman with cerebral palsy removed from Alton Towers ride

Richard_ScopeRichard_Scope Administrator Posts: 2,329 Scope community team

A woman with cerebral palsy was left in tears after being publicly removed from a ride at Alton Towers.

"Adrenaline junkie" Hannah and her sister Becky Cheetham visited the resort on Monday to celebrate a birthday.

Ms Cheetham said the attitude of staff was "disgraceful" and not one person had spoken directly or apologised to her sister.

A petition started by the pair online calling for disability awareness training for public-facing staff members has more than 27,000 signatures.

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Specialist Information Officer - Cerebral Palsy

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Replies

  • janer1967janer1967 Community champion Posts: 4,577 Disability Gamechanger
    That is awful I hope she gets the apology she deserves and the staff get some training
  • WestHam06WestHam06 Community champion, Scope Volunteer Posts: 681 Pioneering
    I am saddened to hear this though unfortunately not shocked as I have heard of and personally  have experiences along the same lines . I really hope she receives an apology and completely agree with the idea that there needs to be more disability awareness training for staff working with the public. Thank you. 
  • cupcake88cupcake88 Member Posts: 405 Pioneering
    I think Alton towers staff need some serious training . I my self have made complaints to Alton towers in the past on how they treat disabled people.

    they did make me aware of a pass you can get where you don’t have to que and you can go threw a special entrance I was told all rides have this . 

    Before my mental illness took really bad I did go to Alton towers a few times . It’s sad to see they are still making these complaints . 

    I ended up gong on a new ride called the wicker man what they didn’t mention was the pre show where your in a small room lights go off and huge noise which trigger a huge Flash back for me I was very shaken the staff were nice to me tho . 

    I’m sorry for what this lady went threw , 
  • Chloe_ScopeChloe_Scope Administrator Posts: 10,598 Scope community team
    I saw this! Ridiculous! 
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