Do not understand

@Username_removed  Aaah, that's were things went wrong, with the claim pack!!
I cannot write with the fingers and thumb on my right hand. so I used spoken word. Then printed the explanations to descriptors and pinned the sheets to each PIP2 form page. 

The DWP took the printed sheets out of the form and put them in file number 19 (DWP) told me.

When the assessor came to my house she said we have no details of what is wrong with you.  I told her about the pinned pages, she said she did not have them, I offered to get the file out of the cupboard but she said no.

When I was turned down with zero points on all counts.  I spoke with DWP who told me that file number 19 had not been opened by the assessor, I said I was shocked, she said I should do a MR and they would look into it.

Guess what they turned me down too....sorry to rattle on but I really feel hard done by.

I agree Mike I really need some help.

@Username_removed  I live in Leeds.