45 minutes late and counting
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Always twisting the situation....I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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And it is so much more important to kick a poster for possibly failing to have phoned at the time you say they should have (do you know what her son's appointment time was exactly?) than even to criticise the assessor for not having the courtesy to phone and apologise for non arrival!
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Yadnad said:Tardis said:yadnad, our last appointment letter said they would arrive between 9 and 11. So when exactly are they 5 minutes late?
And the last time I phoned the DWP it took over 45 minutes to get through...
Also if you are on the phone for 45 mins waiting you may miss a call from the assessor or assessment provider explaining why theyre late so it's probably better to call the next day as originally advised.
I noticed on another thread you say something along the lines of assuming peiple are lying because you dealt with the public in your gov job. I would just like to say that as a civil servant I knew colleagues who thought like yourself and I did the opposite. I always gave people the benefit of the doubt and even stood up to team leaders who said things like "99% of claimants are liars". Part of why I left is the attitude of mistrust of people who haven't done anything wrong - those types of personalities can wear you down when you're already ill. We would get evidence of hardship and people would scrutinise it to the point of wasting 3 hours on one letter to try and find some hole the evidence. I found that most people who were like this were obsessed in some way because they had illnesses or debts themselves and thought people were getting something they weren't. Just my opinion.
I totally agree with the original advice of calling tomorrow (today) and hope that you get it sorted OP. I can't imagine the anxiety of waiting in and nobody turning up... it's not on at all! -
Yes I called the assessment centre after an hour and was on hold for 30 mins and no I didn't call sooner incase they tried to call me but anyway their system is still down and they said the assessors use the same system and that's probably why but try again after 4 and they might have an answer
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@Firefly123 hope your son is ok today and yourself ,unless help is need in areas which they need to ask questions to heip people on here ,no one should have to explain / justife themselves unless its in a court of law , police , solicitor
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I hope your son has a better day today. And I hope you can take some time out to look after yourself.
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@Firefly123 i bet he is and you are exhaused too, we are always here for you if you need to talk any time x
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