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neece Listener

My bro was taken to A & E after an accident. Ambulance would not take his (folding) manual wheelchair as they said not enough room! . When I got there bro is lying on a trolley (in the draughty corridor - for 1 hr!) but he is clearly in pain. Trolley is hard - no blanket or pillow - and bro has cerebral palsy so joints do not straighten and spine is curved due to a lifetime of sitting in a wheelchair. I asked for a pillow and blankets but was told 'He hasn't seen the doctor yet'!- to which I replied - "I don't think that will affect his diagnosis!" and after insisting (or I would take him home and complain!) he got one and was moved to a side room. After a further hour he was seen/x-rayed and given pain killers for intercostal muscle pull. I then had to use one of the hospital's wheelchairs to get him back to my car (parked 1/2 mile away in the connected multi-storey) and then get his own chair when we got back to his flat. All this between 1- pm and 4 am in February!!! We both had a bad cold for a week after!!! Not what I expect from the NHS - especially not taking his chair or allowing him a pillow for support!. Oh and they also had difficulty x raying him because he could not support himself in the position they wanted!!! Denise 


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