Employment and Support Allowance (ESA)
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ESA not in my account

VixsVixs Member Posts: 1 Listener
My ESA usually goes in my account at 12.25am on a Friday EG today.  It wasn't in there.  I had another look at 2am and 3am and still not in. Why do you think this has happened 

Replies

  • poppy123456poppy123456 Community champion Posts: 18,500 Disability Gamechanger
    HI and welcome,

    I'm afraid no one here could possibly answer that question. Although, just because it's later than usual going in, it doesn't mean you won't receive it sometime today, it may just be that your bank hasn't released the funds at the usual time.

    If you still haven't received it by the time DWP open at 8am then you'll need to ring them to ask why.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • Adrian_ScopeAdrian_Scope Administrator Posts: 5,623 Scope community team
    Hi @Vixs,
    Has it arrived in your account yet and if not have you managed to get in touch with them?
    Senior Community Partner
    Scope
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