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change to your award of benefit

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connor123
connor123 Community member Posts: 20 Listener
in Benefits and financial support
i have received a online statement saying We have changed your Housing Benefit from 02/04/2011 because your benefit has been
calculated on an incorrect rent,the statement continues with a break down of my entitelment from above date to now,i do not have a old statement to compare them,i realize this could be a over payment but could it also mean a under payment as it does not mention this.
many thanks
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  • poppy123456
    poppy123456 Community member Posts: 54,647 Disability Gamechanger
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    It could mean either. You'll need to ring them tomorrow when they open, if you don't understand the statement.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • connor123
    connor123 Community member Posts: 20 Listener
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    ok poppy i will do that and once again thank you for your help

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