Weird Telephone Call from DWP
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Guardian9622
Community member Posts: 37 Connected
I had a weird telephone call late yesterday afternoon from the PIP DM.
She asked WHEN had I first noticed a deterioration in my movement in relation to my claim date.
After answering her question, she said "Thank you for your time today. You will receive your back-payment and award letter within 7 days".
She wouldn't tell me what the award was, as she said she didn't have that information
It is 11 weeks since my assessment, and I was a bit surprised at the phone-call
She asked WHEN had I first noticed a deterioration in my movement in relation to my claim date.
After answering her question, she said "Thank you for your time today. You will receive your back-payment and award letter within 7 days".
She wouldn't tell me what the award was, as she said she didn't have that information
It is 11 weeks since my assessment, and I was a bit surprised at the phone-call
Comments
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HI,I had a phone calling exactly like that when i had my PIP review 2 years ago. I rang the following day and the decision was made, my mobility was increased from standard to enhanced. Give them a ring later and ask if a decision's been made, it mostly like has by now. Good luck!I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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Thanks Poppy. Good result for you then
I'll try ringing them later today. There doesn't seem to be a "good" time of the day to ring, as there are obviously always queues in the system.
Have a great day -
No problem. I rang PIP yesterday and only waited 15 minutes I wanted to ask for a call back from a case manager but to my surprise they put me straight through This was before 9.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
Cool.
I'll give them a try before I go out. Thanks for your input -
It's because you need to have had a disability or condition for three months to be eligible for PIP. There must have been some uncertainty with your application as to that, hence why they rang to clarify with you before finalising the decision.It sounds like good news for you though. As Poppy said, give them a call in the next day or so and the decision should be on the system by then (the system updates overnight so the decision letter can only be seen the day after the decision is entered onto it) and they'll be able to tell you what you've been awarded. .
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Cheers Fetlock.
I just hope they go with the assessors recommendations. That will give give me enhanced for both -
Guardian9622 said:Cheers Fetlock.
I just hope they go with the assessors recommendations. That will give give me enhanced for both
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
I hope so Poppy or I'm no better off after 9 months of stress!
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Is this a review? or a first claim?
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
A review. First awarded late 2016.
My mobility has got so bad in the past year (Parkinson's Decease for 10 years) I rang about a Change of Circumstances, NOT knowing it would trigger a full re-assessment
You live and learn eh? -
Change of circumstances means you'll be backdated any money owed from the date you reported those changes.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
Yes, so she said. That will be June 2018, so that'll be a nice added *bonus* to the full award (I'm trying to be positive now haha)
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I totally understand how difficult and extremely stressful the wait is. It's torture. Hopefully that wait will soon be over and when you ring they tell you the decision. Do let us know. Fingers crossed for you!
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
The PIP back-payment arrived in my account overnight, so just waiting on the official award letter now
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Fantastic news!I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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So close now Poppy.
Post not been today yet, so there's still time -
Blimey and i thought my post was lateI would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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They know I've been pacing the lounge for weeks. I'm sure they're doing it on purpose! Haha
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Results Are In:
Enhanced rate for both components with a Light-Touch review in 2028
Thanks for all your support -
That is great news
Be all you can be, make every day count. Namaste
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