weird report
Comments
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You can certainly make a complaint to the HCP professional body, but that will not get your award. Have you got a copy of the HCP report ? Have you requested an MR ?
Be all you can be, make every day count. Namaste -
Hi @Pip4pete,
Sorry to hear this.
Unfortunately, the current system is a mine field, and the Assessment Providers and the DWP are not making it any easier to get across.
You say that the appeal service don't care, does this mean you have requested a Mandatory Reconsideration and had your appeal heard?
You might want to consider filing a complaint with Atos: https://www.mypipassessment.co.uk/feedback/ and filing a separate complaint with the DWP: https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure.
You can also ask your MP to support you.
Do you have a witness or any written confirmation of the comments made by the HCP which could help with your complaint(s) and any further action you might wish to take?
@Wildlife is well versed in these matters and can probably offer some valuable advice.
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Obviously you are angry at this decision, it is not uncommon for HCP's to misrepresent the facts as you see them
First thing is to request a n MR which seldom changes anything
Following on is to appeal to the tribunal which should review all evidence without bias. This unfortunately can take some time
As you now don't have an award in payment, there is nothing to stop you making a fresh claim.
Be all you can be, make every day count. Namaste -
Hi @pip4pete
Sorry to hear about the difficulties you've experienced with the DWP. Unfortunately you're not alone in this kind of shocking treatment.
My advice would be to appeal the PIP refusal through the Mandatory Reconsideration and then appeals process mentioned above - some more information is available here https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/appeals/apply-to-tribunal/
Aside from this, yes complain, and also, I would recommend seeing your local MP and asking them to log a complaint on your behalf.
As regards other legal action, I'm afraid it's not my normal recommendation for claimants to pursue this, as there are other avenues more readily available.
Hope this helps,
Kind regards,
MarThe Benefits Training Co:
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