Help us design a new government digital service!
Hi! My name is Lisa. I’m a user researcher supporting the development of a new government digital service for citizens to pay to drive in a Clean Air Zone, if their vehicle does not meet Clean Air emission Standards.
The Joint Air Quality Unit (which is a collaboration of the Department for Transport and Department of Environment, Food and Rural Affairs) is working closely with local authorities across the country, including in Birmingham and Leeds where the first charging Clean Air Zones will be introduced later this year, to help target the air pollution affecting their communities and improve air quality. We have recently launched the first phase of our service to allow members of the public to check if their vehicle will be subject to charge - https://www.gov.uk/check-clean-air-zone-charge.
I’m looking to gather feedback from individuals who may have additional accessibility needs so that we can ensure the payment product design is accessible and inclusive to everyone. We’d like to test the service design, and ask you to complete a couple of short tasks – it will take around 45min-1 hour and we will conduct it at a location that’s convenient for you or via Skype call.
Your input is really valuable to us, as it tells us what we need to do to improve our service so that it’s clear and easy to use. If you’re interested in taking part or know someone who might be, please email me at Lisa.Latham@Informed.com, and I can provide more information.
Thanks very much!
Comments
-
Events, research and opportunities disclaimer
The Events, research and opportunities board is the only board that permits the publishing of posts with an email, contact number or survey link.
Our website contains links to third parties’ websites for your information only.
We have no control over the content of those sites or resources and we don’t endorse or accept liability for the content of them.
Read the full Terms and Conditions and the Community Guidelines.Scope
Brightness
Categories
- All Categories
- 13.1K Start here and say hello!
- 6.7K Coffee lounge
- 70 Games lounge
- 386 Cost of living
- 4.3K Disability rights and campaigning
- 1.9K Research and opportunities
- 200 Community updates
- 9.3K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 771 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 590 Dating, sex, and relationships
- 363 Exercise and accessible facilities
- 739 Transport and travel
- 31.8K Talk about money
- 4.4K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.2K PIP, DLA, and AA
- 5K Universal Credit (UC)
- 6.2K Talk about your impairment
- 1.8K Cerebral palsy
- 872 Chronic pain and pain management
- 181 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.2K Mental health and wellbeing
- 317 Sensory impairments
- 819 Rare, invisible, and undiagnosed conditions
Disclaimer
Our website contains links to third parties’ websites for your information only.
We have no control over the content of those sites or resources and we don’t endorse or accept liability for the content of them.
Read the full Terms and Conditions and our Community House Rules.